Automobile Service Advisor How To Get Job In Manufacturing Company

Becoming an Automobile Service Advisor in a Manufacturing Company

To become an Automobile service advisor in a manufacturing company, you will require some specific skills, experience and knowledge and possibly enhance your technical and managerial qualification depending on the position you are aiming to get.
Here are a guideline to help you get started:

Education and Training
Enroll in automotive training programs or courses those focuses on service advising, specially those, offered by international automobile center or the automotive skills development council (ASDC).
Consider pursuing a diploma or degree in an automotive technology or a field related to that.

Key Skills Requires

Develop Strong communication and Customer relationship management skills to get a position as Automobile service adviser.
Understand services scheduling systems, warranty administration and repair estimation tools.
Improve your technical knowledge of vehicles and their system.
Be familiar with diagnostic tools automotive software like Reynolds & Reynolds and inventory management software.

Certification and Experience

Have certifications from any reputed organization like the National institute of automotive service excellence (ASE).
Obtain some practical experience through working in an automotive service centers or dealerships.
Participate in internships or apprenticeships with any manufacturing companies to build some connections with them and gain insights of the work culture.

Skills To Highlight on Your Resume

Customer Relationship Management: To enhance your customer satisfaction and service delivery, you need to manage customer interaction and should work on data management.

Diagnostic Tools: Use your specialized technical diagnostic skills, software and hardware tools to diagnose vehicle issues.

Reducing complaint and improving services: Showcase your skills of managing and reducing customer complaints and improvement in servicing time.

Automotive software: utilize software to streamline the service operation.

Service scheduling system: Elaborate how can you book, track and manage service appointments efficiently.

Inventory Management Software: track and manage auto parts and supplies.

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