Virtual Assistants with customer service and sales experience
Company: The Elite Job
Location: Singapore
Employment Type: FULL_TIME, PART_TIME
Date Posted: 2025-10-25
Valid Through: 2026-10-25
Job Summary:
The Elite Job is seeking motivated, proactive, and detail-oriented Virtual Assistants with a strong background in customer service and sales. This remote position is ideal for individuals who are skilled in handling client interactions, managing tasks efficiently, and driving sales growth while maintaining excellent service standards. As a Virtual Assistant, you will act as the primary point of contact for clients, providing timely solutions, handling inquiries, and contributing to revenue-generating activities. This role offers the flexibility of working from home while being part of a dynamic, results-driven team.
Key Responsibilities:
Handle inbound and outbound customer inquiries via email, chat, or phone with professionalism and empathy.
Assist in sales activities, including lead generation, follow-ups, and order processing.
Maintain detailed records of customer interactions and sales transactions in CRM systems.
Provide timely support to resolve customer complaints, issues, or concerns.
Collaborate with internal teams to ensure seamless workflow and project completion.
Prepare and submit regular reports on sales performance, customer feedback, and process improvements.
Support marketing campaigns through customer engagement and data collection.
Continuously improve service quality by identifying process gaps and suggesting solutions.
Required Skills and Qualifications:
Strong verbal and written communication skills in English.
Proven experience in customer service, sales, or a client-facing role.
Proficiency with CRM software, Microsoft Office Suite, and online collaboration tools.
Ability to multitask, prioritize, and manage time effectively.
Excellent problem-solving skills and attention to detail.
Positive attitude, professional demeanor, and a customer-first mindset.
Experience:
Minimum 1–3 years of experience in customer service, sales support, or virtual assistance.
Experience in remote work environments is highly desirable.
Familiarity with handling multiple clients or accounts simultaneously.
Working Hours:
Flexible work schedule, full-time or part-time options available.
Ability to manage deadlines and work independently in a remote setup.
Occasional requirement to adapt to clients time zones.
Knowledge, Skills, and Abilities:
Deep understanding of customer service best practices and sales techniques.
Strong organizational and administrative skills.
Ability to work under minimal supervision and maintain high productivity.
Tech-savvy with quick adaptability to new tools and platforms.
Excellent interpersonal skills to build trust and maintain client relationships.
Benefits:
Competitive salary with performance-based incentives.
Flexible remote work from home setup.
Opportunities for career advancement within a growing company.
Access to professional development programs and training.
Supportive and collaborative work culture.
Why Join The Elite Job:
Be part of a company that values initiative, creativity, and results.
Work with a diverse, global team while enjoying the flexibility of remote work.
Contribute to meaningful projects that directly impact client success.
Receive recognition and rewards for your hard work and dedication.
How to Apply:
Interested candidates are invited to submit their updated resume and a brief cover letter highlighting relevant experience and achievements in customer service and sales. Applications can be sent to us with the subject line: Virtual Assistant – Customer Service & Sales Application.
