Healthcare Virtual Assistant – Patient Scheduling Support
Company: The Elite Job
Location: United States
Employment Type: FULL_TIME, PART_TIME
Date Posted: 2025-10-25
Valid Through: 2026-10-25
Job Summary
The Elite Job is seeking a highly organized and proactive Healthcare Virtual Assistant to provide exceptional patient scheduling support. This role is critical in ensuring smooth patient appointment coordination, maintaining accurate records, and delivering a positive experience for patients and healthcare providers alike. The ideal candidate will have excellent communication skills, attention to detail, and the ability to manage multiple scheduling tasks in a fast-paced healthcare environment.
Key Responsibilities
Manage and coordinate patient appointments via phone, email, and online scheduling systems.
Confirm, reschedule, and follow up on patient appointments to ensure optimal calendar management.
Maintain accurate patient records and update scheduling databases.
Serve as the first point of contact for patients, providing courteous and professional assistance.
Communicate effectively with healthcare providers and administrative teams to ensure smooth workflow.
Handle patient inquiries and resolve scheduling conflicts promptly.
Support administrative tasks such as data entry, filing, and generating reports as needed.
Ensure compliance with HIPAA and other patient confidentiality regulations.
Required Skills and Qualifications
High school diploma or equivalent; Associate or Bachelors degree in healthcare administration or related field preferred.
Previous experience in healthcare administration, medical office, or virtual assistance is highly desirable.
Strong computer literacy, including proficiency in Microsoft Office, Google Workspace, and scheduling software.
Excellent verbal and written communication skills.
Exceptional organizational and time-management abilities.
Ability to multitask and manage competing priorities efficiently.
Knowledge of patient privacy regulations (HIPAA) is an advantage.
Experience
Minimum 1–2 years of experience in healthcare administration, patient scheduling, or virtual assistant roles.
Familiarity with electronic health record (EHR) systems is a plus.
Working Hours
Full-time or part-time remote positions available.
Flexible scheduling options, including weekdays and some weekends based on patient needs.
Standard working hours are generally 9:00 AM – 6:00 PM, but may vary depending on client requirements.
Knowledge, Skills, and Abilities
Strong interpersonal skills and the ability to build rapport with patients remotely.
Attention to detail and accuracy in scheduling and record-keeping.
Ability to work independently with minimal supervision.
Problem-solving mindset to resolve scheduling conflicts and patient inquiries efficiently.
Familiarity with telehealth platforms and virtual communication tools.
Benefits
Competitive compensation and performance-based incentives.
Flexible work-from-home opportunities.
Professional development and training programs.
Positive and supportive work environment.
Opportunities for career growth within the healthcare administrative field.
Why Join The Elite Job
At The Elite Job, we prioritize our employees growth and well-being. You will join a dynamic, forward-thinking team dedicated to enhancing healthcare experiences for patients. Our remote work culture fosters flexibility, autonomy, and professional development, allowing you to thrive while making a meaningful impact in the healthcare industry.
How to Apply
Interested candidates should submit their resume and a brief cover letter highlighting relevant experience and skills to us with the subject line: Healthcare Virtual Assistant – Patient Scheduling Support Application.
Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for virtual interviews.
