American Express Virtual Assistant Job - Work From Home

Company: American Express

Location: Singapore

Employment Type: FULL_TIME, PART_TIME

Date Posted: 2025-10-25

Valid Through: 2026-10-25


Job Summary

American Express is seeking a proactive, organized, and detail-oriented Virtual Assistant to join our remote team. This role is ideal for individuals who excel in providing administrative support, managing communications, and coordinating day-to-day operations from the comfort of their home. As a Virtual Assistant at American Express, you will play a key role in ensuring operational efficiency, enhancing productivity, and supporting various business functions to drive excellence in customer and internal services.

Key Responsibilities

  • Provide comprehensive administrative support to executives and teams, including scheduling, calendar management, and email correspondence.

  • Handle incoming calls, messages, and inquiries professionally and promptly.

  • Assist in preparing reports, presentations, and other business documents.

  • Coordinate meetings, virtual events, and travel arrangements when required.

  • Maintain and update databases, records, and organizational files accurately.

  • Conduct research and provide insights to support decision-making processes.

  • Monitor deadlines and ensure timely completion of tasks and projects.

  • Support internal teams by streamlining processes and providing operational assistance.

  • Handle confidential information with discretion and professionalism.

Required Skills and Qualifications

  • Excellent written and verbal communication skills in English.

  • Strong organizational and multitasking abilities.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.

  • Comfortable using collaboration tools like Zoom, Microsoft Teams, or Slack.

  • Attention to detail and problem-solving mindset.

  • Ability to work independently, prioritize tasks, and meet deadlines.

  • Professional demeanor and strong interpersonal skills.

Experience

  • Minimum 1–3 years of experience in administrative support, virtual assistance, or related roles.

  • Experience in handling executive-level support is a plus.

  • Familiarity with the financial services industry is desirable but not mandatory.

Working Hours

  • Flexible work-from-home schedule with core hours based on American Express operations.

  • Occasional meetings or tasks may require adjustments to standard hours.

Knowledge, Skills, and Abilities

  • Strong time management and task prioritization skills.

  • Ability to adapt to changing priorities in a dynamic environment.

  • High level of professionalism and discretion in handling sensitive information.

  • Tech-savvy with the ability to quickly learn new software and tools.

  • Collaborative mindset to support cross-functional teams.

Benefits

  • Competitive compensation and performance-based incentives.

  • Flexible work-from-home arrangement.

  • Opportunities for professional development and training.

  • Access to American Express wellness programs and resources.

  • Inclusive and supportive company culture.

Why Join American Express

  • Be part of a globally recognized company known for innovation, customer service, and employee satisfaction.

  • Work remotely while making a meaningful impact on business operations and customer experiences.

  • Opportunity to grow professionally and explore diverse career paths within the organization.

  • Join a team that values collaboration, diversity, and work-life balance.

How to Apply

Interested candidates can submit their resume and a cover letter highlighting relevant experience via the official American Express careers portal or the provided application link. Ensure your application demonstrates your organizational, communication, and problem-solving abilities.

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