Remote Owner Service Agent – Inbound Customer Support (USA)
Company: Confidential
Location: United States
Employment Type: FULL_TIME, PART_TIME
Date Posted: 2025-11-20
Valid Through: 2026-11-20
Company: GE Appliances, a Haier Company
Job Type: Remote (Candidates must live within 50 miles of listed cities)
Role: Owner Service Agent – Inbound Customer Service
Schedule: Full-Time or Part-Time | 8-hour shifts between 7:00 AM – 7:00 PM (Central), Monday–Friday
Pay: $15.00 per hour + performance incentives (paid weekly)
Locations Eligible:
Louisville, KY | Nashville, TN | Memphis, TN | Jackson, MS | Greenville, SC | San Antonio, TX | Tulsa, OK | Cincinnati, OH | Rapid City, SD | Salt Lake City, UT
About GE Appliances
GE Appliances is one of the fastest-growing appliance companies in the United States—powered by innovators and problem-solvers who believe in creating “good things, for life.” Our workplace culture focuses on collaboration, growth, and delivering the best customer experience possible. As part of Advanced Services Inc., we offer extensive support, career paths, and employee recognition.
About the Position
We are urgently hiring remote Owner Service Agents to provide exceptional customer support to GE Appliance owners. In this role, you will assist customers with product questions, part inquiries, registration details, troubleshooting, dealer location information, delivery inquiries, and service support.
This is a fantastic opportunity for individuals who enjoy helping customers and want to begin a rewarding career in the service and support industry.
What Yo will Do
After completing 9 weeks of paid training, you will:
Handle incoming customer inquiries via phone, email, chat, or other communication channels
Assist customers with product information, parts, post-purchase questions, and service needs
Use critical thinking to troubleshoot customer issues and follow concession guidelines when needed
Access, update, and maintain accurate customer records and service logs
Provide feedback to training and quality assurance teams to improve tools and processes
Follow established policies and procedures, including workplace safety standards
Support additional business needs as assigned
What You will Bring
High school diploma or GED
2+ years of customer service or sales experience preferred
Strong desire to help customers and solve problems
Excellent communication skills (listening, speaking, and written)
Ability to multitask, prioritize, and manage time effectively
Strong computer skills and ability to navigate multiple systems
Solid typing skills and familiarity with Windows-based applications
Ability to remain calm, professional, and efficient—even with difficult customers
Strong sense of accountability and reliability
Ability to work independently while following direction
Must be able to communicate in English fluently
Remote Workspace Requirements
Applicants must have:
A quiet, private work area suitable for company-provided equipment (PC, monitors, keyboard, mouse, etc.)
Hardwired high-speed internet (no satellite or DSL allowed)
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Minimum internet speed requirements:
Ping: < 50
Download: 50 Mbps or higher
Upload: 15 Mbps or higher
Benefits
Weekly pay
Comprehensive medical, dental, and vision insurance
Short-term and long-term disability
Paid time off
Tuition assistance
Life insurance
Employee appliance discounts
Strong career growth and promotion opportunities
Why Work With Us
At GE Appliances, you will be part of a team that values innovation, teamwork, and customer care. If you are passionate about helping people and want to build a strong career in customer support with real growth potential, this role is an excellent fit.
Apply Today
Start your journey with GE Appliances and help us deliver outstanding experiences to customers across the country.
Apply now and join a growing team dedicated to making good things happen — for life.
