Virtual Personal Assistant for E-commerce / Startup Client
Company: UPWORK
Location: South Africa
Employment Type: FULL_TIME, PART_TIME
Date Posted: 2025-11-11
Valid Through: 2026-11-11
Job Summary
We are seeking a highly organized, proactive, and detail-oriented Virtual Personal Assistant to support our e-commerce/startup client. This remote position involves handling a variety of administrative, operational, and coordination tasks to ensure the smooth day-to-day running of the business. The ideal candidate will be self-motivated, tech-savvy, and able to multitask efficiently in a fast-paced online environment. You will act as a trusted right hand to the client—managing communications, scheduling, e-commerce support, and other virtual assistant duties with professionalism and confidentiality.
Key Responsibilities
Manage calendars, appointments, and meeting schedules efficiently.
Handle email correspondence, filter messages, and draft responses.
Assist with order processing, product listings, and basic e-commerce operations.
Coordinate with suppliers, vendors, and clients as required.
Conduct research on products, markets, or competitors to support business growth.
Prepare reports, spreadsheets, and presentations as needed.
Maintain databases and ensure accurate data entry and record keeping.
Manage social media scheduling and light content posting (if required).
Provide administrative support on special projects or campaigns.
Anticipate the clients needs and proactively offer solutions or improvements.
Required Skills and Qualifications
Bachelors degree or equivalent experience preferred.
Strong written and verbal communication skills in English.
Excellent organizational and multitasking abilities.
High proficiency in Microsoft Office Suite, Google Workspace, and basic project management tools (e.g., Trello, Asana, or Notion).
Knowledge of e-commerce platforms such as Shopify, Amazon, Etsy, or WooCommerce is a plus.
Strong attention to detail and the ability to maintain confidentiality.
Comfortable working independently and handling multiple priorities.
Reliable internet connection and a suitable home workspace.
Experience
Minimum 1–3 years of experience as a Virtual Assistant, Executive Assistant, or in a similar remote administrative role.
Prior experience in e-commerce, digital startups, or online business management is highly desirable.
Demonstrated ability to support entrepreneurs, founders, or business executives remotely.
Working Hours
Flexible working hours based on client needs, typically 20–40 hours per week.
Availability during the clients business hours or overlapping time zones may be required.
Fully remote — work from any location.
Knowledge, Skills, and Abilities
Strong problem-solving and decision-making skills.
Ability to manage time effectively and meet deadlines.
Professional demeanor with strong interpersonal skills.
Proficiency in handling confidential information with discretion.
Adaptability to fast-paced environments and evolving business priorities.
Tech-savvy mindset with the ability to learn new tools quickly.
Benefits
100% remote position — work from anywhere.
Competitive hourly pay based on experience and performance.
Flexible schedule that supports work-life balance.
Opportunity to work directly with innovative entrepreneurs and startups.
Skill development in e-commerce operations, project management, and digital communication.
Long-term growth potential for high-performing candidates.
Why Join
At Upwork, you will collaborate with dynamic startup founders and forward-thinking e-commerce businesses that value creativity, innovation, and reliability. This is your chance to grow professionally in a flexible, remote-friendly environment where your contributions have a direct impact on business success. If you are passionate about helping businesses thrive and enjoy managing multiple tasks seamlessly, this role is perfect for you.
How to Apply
Interested candidates should submit their application via Upwork, including:
An updated resume detailing relevant experience.
A short cover letter describing why you are a great fit for this role.
Availability and preferred working schedule.
Applications will be reviewed on a rolling basis — early applications are encouraged!
