Part-Time Virtual Call Center Agent - Appointment Setting

Company: New York City Jobs

Location: United States

Employment Type: FULL_TIME, PART_TIME

Date Posted: 2025-11-07

Valid Through: 2026-11-07

Job Summary:

New York City Jobs is seeking highly motivated and professional individuals to join our team as Part-Time Virtual Call Center Agents. This role is designed for candidates who thrive in a remote work environment, enjoy engaging with customers, and possess strong communication skills. As a Virtual Call Center Agent, you will be responsible for scheduling appointments, following up with clients, and supporting the sales and customer service teams. This position offers flexible working hours and the opportunity to work from the comfort of your home while contributing to the growth and efficiency of our organization.

Key Responsibilities:

  • Conduct outbound and inbound calls to potential and existing clients for appointment scheduling.

  • Maintain accurate records of client interactions and appointments using CRM systems.

  • Follow up with clients to confirm appointments and provide necessary information.

  • Address client inquiries professionally and provide timely solutions or escalate when necessary.

  • Meet or exceed daily and weekly appointment-setting targets.

  • Collaborate with the sales and support teams to optimize appointment scheduling processes.

  • Ensure adherence to company policies, scripts, and quality standards.

Required Skills and Qualifications:

  • Excellent verbal and written communication skills.

  • Strong interpersonal skills with a professional and friendly demeanor.

  • Ability to handle objections and engage in persuasive conversations.

  • Basic computer skills, including proficiency in Microsoft Office and CRM tools.

  • High level of organizational skills and attention to detail.

  • Ability to work independently and manage time efficiently.

Experience:

  • Prior experience in telemarketing, customer service, or appointment setting is preferred but not mandatory.

  • Freshers with excellent communication skills are encouraged to apply.

Working Hours:

  • Part-time, flexible schedule.

  • Shifts can be customized based on availability and company needs.

  • Work-from-home setup, requiring a stable internet connection and a quiet workspace.

Knowledge, Skills, and Abilities:

  • Understanding of appointment-setting strategies and call scripts.

  • Strong customer focus and problem-solving capabilities.

  • Ability to work under pressure and achieve performance goals.

  • Professionalism, reliability, and punctuality in remote work settings.

  • Quick learner with adaptability to new software or tools.

Benefits:

  • Competitive hourly pay with performance-based incentives.

  • Flexible work schedule tailored to your availability.

  • Opportunity to gain experience in a growing remote work environment.

  • Training and ongoing support from an experienced team.

  • Work-from-home convenience without commuting costs.

Why Join Us:

Joining New York City Jobs as a Part-Time Virtual Call Center Agent provides the perfect opportunity for individuals looking to balance work and personal life while earning a competitive income. You will be part of a dynamic, supportive team that values growth, flexibility, and professional development. If you enjoy helping people, engaging with clients, and achieving measurable results, this role is ideal for you.

How to Apply:

Interested candidates are invited to submit their resume along with a brief cover letter highlighting relevant skills and experience. Applications can be sent via email to us or through the companys careers portal. Shortlisted candidates will be contacted for a virtual interview.

Back to blog

Related Posts

Data Entry Question and Answer

$150 $49

Remote Question and Answer

$150 $49

Virtual Assistant Question and Answer

$150 $49

Content Moderator Question and Answer

$150 $49

Customer Service Question and Answer

$150 $49

Video Game Tester Question and Answer

$150 $49