National Team Platelet Scheduler (Remote Position)
Company: American Red Cross
Location: United States
Employment Type: FULL_TIME, PART_TIME
Date Posted: 2025-11-07
Valid Through: 2026-11-07
Job Summary:
The American Red Cross is seeking a detail-oriented, proactive, and highly organized National Team Platelet Scheduler to join our remote operations team. This role is critical in ensuring the efficient scheduling of platelet donations across our national network, optimizing donor engagement, and maintaining a seamless blood supply chain. The ideal candidate thrives in a fast-paced environment, demonstrates excellent communication skills, and is committed to supporting the life-saving mission of the American Red Cross.
Key Responsibilities:
Coordinate and schedule platelet donations across multiple locations in accordance with organizational needs and donor availability.
Maintain accurate and up-to-date donor records using internal scheduling systems.
Monitor and adjust schedules to address donor cancellations, staffing changes, and urgent platelet demands.
Communicate with donors, staff, and medical teams to ensure timely collection and adherence to safety protocols.
Assist with the planning and execution of national platelet drives, ensuring efficient scheduling and coverage.
Identify scheduling trends and provide recommendations for process improvements to optimize donor engagement.
Collaborate with regional teams to forecast platelet supply needs and support operational planning.
Maintain compliance with regulatory and organizational standards in scheduling practices.
Required Skills and Qualifications:
Excellent organizational and time management skills with strong attention to detail.
Exceptional verbal and written communication skills.
Ability to work independently in a remote setting while collaborating effectively with a national team.
Proficient in Microsoft Office Suite (Excel, Word, Outlook) and experience with scheduling or CRM software preferred.
Strong problem-solving skills with the ability to adapt to changing priorities.
Commitment to maintaining confidentiality and handling sensitive donor information responsibly.
Experience:
Minimum of 2 years of experience in scheduling, operations, or administrative coordination, preferably in healthcare or nonprofit settings.
Experience in blood donation, healthcare scheduling, or related medical operations is highly desirable.
Working Hours:
Full-time remote position.
Standard business hours may vary depending on donor demand and national coverage needs.
Flexibility to work occasional evenings or weekends as required.
Knowledge, Skills, and Abilities:
Understanding of donor management and healthcare scheduling practices.
Strong multitasking ability with high accuracy under tight deadlines.
Familiarity with HIPAA regulations and safe handling of medical information.
Ability to communicate clearly and professionally with a diverse range of stakeholders.
Benefits:
Competitive salary and benefits package.
Comprehensive health, dental, and vision coverage.
Retirement savings plan with organizational match.
Paid time off and holiday leave.
Professional development and training opportunities.
Flexible remote work environment supporting work-life balance.
Why Join American Red Cross:
Joining the American Red Cross means becoming part of a mission-driven organization that saves lives every day. You will work alongside passionate professionals in a supportive environment where your efforts directly impact communities nationwide. This role offers a unique opportunity to contribute to life-saving initiatives while growing professionally in a respected and influential organization.
How to Apply:
Interested candidates should submit a resume and cover letter through the American Red Cross Careers portal. Applications will be reviewed on a rolling basis, and qualified candidates will be contacted for an interview.
