Online Virtual Assistant for E-commerce Operations

Company: The Elite Job

Location: Philippines

Employment Type: FULL_TIME, PART_TIME

Date Posted: 2025-10-24

Valid Through: 2026-10-24

Job Summary

The Elite Job is seeking a highly organized and proactive Online Virtual Assistant to support our e-commerce operations. This role is ideal for someone with strong attention to detail, excellent communication skills, and a passion for digital commerce. The Virtual Assistant will play a crucial role in ensuring smooth day-to-day operations, managing product listings, coordinating with vendors, and providing administrative support to optimize our online store performance.

Key Responsibilities

  • Manage and update product listings across multiple e-commerce platforms (e.g., Amazon, Shopify, eBay).

  • Monitor inventory levels and coordinate with suppliers to ensure stock availability.

  • Assist with order processing, tracking shipments, and handling returns or refunds.

  • Conduct market research to support product selection and pricing strategies.

  • Respond promptly to customer inquiries, feedback, and complaints with professionalism.

  • Prepare regular reports on sales performance, inventory, and operational metrics.

  • Collaborate with marketing and content teams to update product descriptions, images, and promotional campaigns.

  • Perform other administrative tasks to support smooth e-commerce operations.

Required Skills and Qualifications

  • Proven experience in e-commerce operations or online administrative support.

  • Proficiency with e-commerce platforms (Amazon Seller Central, Shopify, WooCommerce, etc.).

  • Strong computer skills, including MS Office, Google Workspace, and online collaboration tools.

  • Excellent written and verbal communication skills in English.

  • Strong organizational and multitasking abilities.

  • Basic knowledge of digital marketing, SEO, and product research is a plus.

Experience

  • Minimum 1–2 years of relevant experience in virtual assistance, e-commerce management, or online operations.

  • Experience in managing multiple online stores or platforms is highly desirable.

Working Hours

  • Full-time: Flexible remote schedule with standard 40-hour workweek.

  • Some tasks may require coordination with different time zones.

Knowledge, Skills, and Abilities

  • Ability to work independently with minimal supervision.

  • High attention to detail and accuracy in data entry and reporting.

  • Strong problem-solving skills to manage operational challenges.

  • Familiarity with online payment systems, order management software, and CRM tools.

  • Ability to prioritize tasks effectively and meet deadlines.

Benefits

  • Competitive salary with performance-based incentives.

  • Fully remote work with flexible hours.

  • Opportunities for career growth and professional development.

  • Access to e-commerce and digital skills training.

  • Supportive and collaborative work environment.

Why Join The Elite Job

Joining The Elite Job means being part of a forward-thinking, dynamic team that values innovation, efficiency, and employee growth. You will gain exposure to cutting-edge e-commerce strategies, develop a diverse skill set, and contribute to the success of multiple online business ventures—all from the comfort of your home.

How to Apply

Interested candidates are invited to submit their resume and a brief cover letter highlighting relevant experience and skills to us. Please include Online Virtual Assistant – E-commerce Operations in the subject line. Only shortlisted candidates will be contacted for an interview.

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