E-Commerce Manager (m/w/d) - Accounts & Operations
Company: Amazon
Location: Germany
Employment Type: FULL_TIME, PART_TIME
Date Posted: 2025-10-24
Valid Through: 2026-10-24
Job Summary
Amazon is seeking a highly skilled and motivated E-Commerce Manager to join our dynamic Accounts & Operations team. The ideal candidate will be responsible for driving online sales performance, managing marketplace operations, optimizing product listings, and ensuring seamless account management. This role requires a strategic thinker with hands-on experience in e-commerce platforms, data-driven decision-making, and a strong customer-centric mindset. You will play a key role in scaling business operations while maintaining operational excellence and contributing to Amazons commitment to delivering outstanding customer experiences.
Key Responsibilities
Manage and optimize Amazon marketplace accounts, ensuring accurate product listings, pricing, inventory, and promotions.
Develop and execute e-commerce strategies to increase sales, visibility, and profitability across multiple product categories.
Monitor and analyze account performance metrics, identifying trends, insights, and actionable opportunities.
Collaborate with cross-functional teams including marketing, logistics, and customer service to streamline operations and improve efficiency.
Conduct competitor research and market analysis to inform pricing, promotional campaigns, and product launches.
Implement operational best practices, process improvements, and automation where applicable.
Resolve escalated account or customer issues promptly while maintaining compliance with Amazon policies.
Prepare regular reports and present performance updates to senior management, highlighting key initiatives and results.
Required Skills and Qualifications
Bachelors degree in Business Administration, Marketing, E-Commerce, or related field.
Proven experience managing e-commerce accounts, preferably on Amazon or other major marketplaces.
Strong analytical skills with proficiency in using data analytics tools to drive business decisions.
Excellent understanding of digital marketing, SEO, and product listing optimization.
Outstanding organizational skills with the ability to manage multiple projects simultaneously.
Exceptional communication and interpersonal skills for collaboration with internal teams and external partners.
Proficiency in Microsoft Excel, PowerPoint, and e-commerce management software.
Experience
Minimum of 3–5 years of experience in e-commerce account management, operations, or online retail management.
Experience working in a fast-paced, high-growth environment is highly preferred.
Working Hours
Full-time position with standard working hours, Monday to Friday. Flexibility may be required to meet business needs or project deadlines.
Knowledge, Skills, and Abilities
Deep understanding of Amazon marketplace operations, policies, and best practices.
Ability to analyze sales data, inventory, and marketing performance to make strategic decisions.
Proactive problem-solving skills and ability to manage high-pressure situations.
Knowledge of online sales trends, customer behavior, and e-commerce technologies.
Strong leadership qualities with the ability to mentor and guide junior team members.
Benefits
Competitive salary with performance-based incentives.
Comprehensive health, dental, and vision insurance packages.
Retirement savings plans and company stock options.
Opportunities for professional growth, internal training, and career development.
Flexible work arrangements and supportive company culture.
Why Join Amazon
At Amazon, you will be part of a global leader in e-commerce and technology, shaping the future of online retail. We value innovation, operational excellence, and customer obsession. Joining Amazon means contributing to transformative projects, collaborating with top talent, and building a career with endless possibilities.
How to Apply
Interested candidates are invited to submit their CV/resume along with a cover letter highlighting relevant experience and accomplishments. Please apply through our official Amazon careers portal here and select the E-Commerce Manager – Accounts & Operations position.
