Veterinary Reception Client Care Advocate

Client Care Advocate:

Mt Tabor Veterinary Care is a unique and privately-owned clinic in the heart of the Belmont district. We work with our core values as our guiding principles: compassion, honest communication, integrity, dedication to growth, and respect. Our practice is committed to nurturing the unique bond between pets and their people, and to cultivating a welcoming and fear free environment.

Our Client Care Advocates rotate between 4 different roles, providing variety on a day-to-day basis and the opportunity to grow diverse skills. The ideal candidate will possess a genuine love of people and an understanding of the joy pets bring to their families’ lives. Qualified applicants will bring impeccable written and verbal communication skills, a mastery of phone etiquette, and fluency in team dynamics. Experience in veterinary reception or animal care is highly desired, and comfort with technology and learning new software is a must.

Responsibilities:

  • Provide professional, efficient, and exceptional service both on the phone and in person
  • Facilitate room flow from check in to check out, creating a welcoming and comfortable environment for both clients and their pets
  • Utilize multiple software platforms to update patient accounts, schedule appointments, and document client correspondence
  • Support teammates, demonstrating personal accountability and adaptability to changing circumstances
  • Effectively multitask and prioritize various duties
  • Collaborate with the clinical team to provide outstanding care and a smooth work flow
  • Efficiently handle high call, text, and email volume
  • Maintain a calm and respectful demeanor under pressure

To apply, please submit a resume and cover letter detailing why you would like to be part of the Mt Tabor Veterinary Care team. You may learn more about who we are and what we do at www.mttaborvetcare.com.

Job Type: Full-time

Pay: $19.50 - $21.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Paid time off
  • Retirement plan
  • Vision insurance

Application Question(s):

  • What does being a Client Care Advocate mean to you?
  • Please share the reasons you are interested in employment at Mt Tabor Vet Care

Work Location: In person

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