Part/Full Time Retail Center Associate at THE UPS STORE

About Us:

At The UPS Store, we are passionate about providing exceptional customer service and helping businesses grow! We are a dynamic and fun team that offers a wide range of services beyond just shipping. Whether it’s printing, mailbox rentals, or notary services, we’re here to meet our customers’ business needs.

As a part of our team, you’ll have the chance to work in a fast-paced environment and build lasting relationships with regular customers while helping new customers discover all the amazing services we provide. Come join us and make an impact!

Job Summary:

We are looking for a friendly, energetic, and customer-focused Retail Center Associate to join our team. You’ll be responsible for providing top-notch customer service while performing various retail functions, including processing shipments, operating office equipment, and advising customers about our services. Training will be provided, so no prior experience is necessary – just bring your enthusiasm and willingness to learn!

Responsibilities:

• Deliver world-class customer service and ensure a positive experience for every customer.
• Process packages for shipment and handle customer transactions at the point of sale.
• Operate copiers, fax machines, laminating equipment, and other office machines.
• Advise customers on our full range of products and services, including printing, mailbox rentals, notary services, and packing & shipping.
• Maintain a clean and organized store, ensuring all equipment is working properly.
• Ensure all tasks are completed with a focus on accuracy and professionalism.

Qualifications:

• Previous retail or customer service experience is preferred.
• Strong computer and internet skills; ability to learn quickly.
• Notary public (nice to have)
• Ability to lift packages up to 50 pounds.
• Positive, friendly, and helpful demeanor.
• Professional appearance and behavior.
• High school diploma or equivalent (required).

Work Schedule:

• Flexible scheduling.
• Rotating weekend shifts required.
• Our business hours are Monday – Friday, 8am – 7pm; Saturday, 9am – 4pm; Sunday, 12pm – 5pm.
• Closed on major holidays.

Benefits:

• Flexible schedule.

Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

Application Question(s):

• Prior UPS Store work experience?

Work Location: In person