Manager - Data Science
<p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><b><span lang="EN-US">You Lead the Way. We’ve Got Your Back.</span></b><span lang="EN-US"><o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our <a href="https://about.americanexpress.com/our-company/who-we-are/who-we-are/default.aspx#values" target="_blank" rel="noopener">company values</a> and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">Join Team Amex and let's lead the way together.<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><b><span lang="EN-US">You will be part of an energetic A.I./Machine Learning cross-functional team, collaborating with various business/product partners (e.g. Credit, Fraud, Risk, Web, Mobile, Marketing, Enterprise Automation, etc.) to drive a cohesive set of solutions enabling the ever-growing strategic capabilities in the AI field.</span></b><span lang="EN-US"><o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">This role resides within American Express Technology (AET) – Enterprise Services Decision Science Center of Excellence (CoE).<o:p></o:p></span></span></span></p> <p class="MsoNormal" style="font-family: Arial;"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US"></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><b><span lang="EN-US">Responsibilities:</span></b><span lang="EN-US"><o:p></o:p></span></span></span></p> <ul style="margin-top: 0cm;" type="disc"> <li class="MsoNormal" style="mso-list: l3 level1 lfo1; tab-stops: list 36.0pt;"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">Combine A.I./Machine Learning and Technology knowledge to implement highly scalable solutions to solve real-world problems in areas such as Generative AI, Personalization, Image Recognition, Speech Recognition, Natural Language Processing, Best Next Action, and Time Series predictions<o:p></o:p></span></span></span></li> <li class="MsoNormal" style="mso-list: l3 level1 lfo1; tab-stops: list 36.0pt;"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">Build solutions from identifying business problems, to collecting training dataset, to analyzing data, to modeling, to validating and to delivering production grade solutions at scale.<o:p></o:p></span></span></span></li> <li class="MsoNormal" style="mso-list: l3 level1 lfo1; tab-stops: list 36.0pt;"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">Research latest related academic papers and test nascent ideas which can potentially solve new business problems and enhance existing solutions.<o:p></o:p></span></span></span></li> <li class="MsoNormal" style="mso-list: l3 level1 lfo1; tab-stops: list 36.0pt;"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">Responsible for developing and defining deployment strategies for production quality AI solutions in Cloud infrastructure at scale<o:p></o:p></span></span></span></li> <li class="MsoNormal" style="mso-list: l3 level1 lfo1; tab-stops: list 36.0pt;"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">Drive both high-level and detailed technical designs and conduct design reviews as needed<o:p></o:p></span></span></span></li> <li class="MsoNormal" style="mso-list: l3 level1 lfo1; tab-stops: list 36.0pt;"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">Responsible for health and quality of the code across the portfolio, including leadership over innovation, functional testing, and CI/CD tool integration<o:p></o:p></span></span></span></li> <li class="MsoNormal" style="mso-list: l3 level1 lfo1; tab-stops: list 36.0pt;"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">Provide technical mentorship to team members at junior levels<o:p></o:p></span></span></span></li> <li class="MsoNormal" style="mso-list: l3 level1 lfo1; tab-stops: list 36.0pt;"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">Actively participate in business and technical discussions and forums across Amex<o:p></o:p></span></span></span></li> </ul> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><b><span lang="EN-US">Qualifications:</span></b><span lang="EN-US"><o:p></o:p></span></span></span></p> <ul style="margin-top: 0cm;" type="disc"> <li class="MsoNormal" style="mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">Master’s Degree in Computer Science, Computer Engineering, Information Systems, or related STEM fields. PhD degree preferred<o:p></o:p></span></span></span></li> <li class="MsoNormal" style="mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">Proven track record on producing outstanding research results (Journal and/or Conference publications, and patterns) is a must.<o:p></o:p></span></span></span></li> <li class="MsoNormal" style="mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">2+ years full lifecycle product development and engineering leadership in highly available, highly scalable, high throughput systems<o:p></o:p></span></span></span></li> <li class="MsoNormal" style="mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">2+ years of experience in building and delivering sophisticated solutions that leverage various AI solutions, machine learning algorithms or technologies and are able to scale optimally.<o:p></o:p></span></span></span></li> <li class="MsoNormal" style="mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">Expert in at least one of the following fields:<o:p></o:p></span></span></span></li> </ul> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">o Generative AI<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">o Machine Learning<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">o Deep Learning<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">o Reinforcement Learning<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">o Natural Language Processing<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">o Optimization<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">o Probabilistic Inference<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">o Information Retrieval<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">o Recommendation Systems<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">o Bayesian Inference<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">o Advanced time series forecasting<o:p></o:p></span></span></span></p> <ul style="margin-top: 0cm;" type="disc"> <li class="MsoNormal" style="mso-list: l0 level1 lfo3; tab-stops: list 36.0pt;"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">Hands-on Experience with most of the following open-source solutions:<o:p></o:p></span></span></span></li> </ul> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">o Orchestrate: Airflow, Kubeflow Pipelines, ML Run<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">o Container: Docker, Kubernetes, Mesos + Marathon<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">o Model Serving: Kubeflow KF Serving, TF Serving, Seldon-Core, MLflow<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">o Observability: Prometheus, Grafana, Elasticsearch<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">o Development:<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">- Programming Language: Python, Java, Scala, Julia<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">- IDE: Notebooks, PyCharm, VS Studio<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">- Machine Learning: TensorFlow, Keras, ScikitLearn, H20.ai, XGBoost, MXNet<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">- Feature Store: Hopsworks, Feast, or other purposed built Feature Store<o:p></o:p></span></span></span></p> <p class="MsoNormal"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">- Model Format: ONNX, PMML<o:p></o:p></span></span></span></p> <ul style="margin-top: 0cm;" type="disc"> <li class="MsoNormal" style="mso-list: l2 level1 lfo4; tab-stops: list 36.0pt;"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">Ability to convey complex, technical subject matter in a clear and straightforward manner; demonstrated ability to effectively communicate through written and oral presentations with all levels of the organization<o:p></o:p></span></span></span></li> <li class="MsoNormal" style="mso-list: l2 level1 lfo4; tab-stops: list 36.0pt;"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;"><span lang="EN-US">Solid project management skills with the ability to juggle multiple priorities simultaneously in a fast-paced environment <o:p></o:p></span></span></span></li> <li class="MsoNormal" style="mso-list: l2 level1 lfo4; tab-stops: list 36.0pt;"><span lang="EN-US"><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;">Hands-on Experience with GCP and/or AWS is a plus.</span></span><o:p></o:p></span></li> </ul> <p><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;">We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:</span></span></p> <ul> <li><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;">Competitive base salaries </span></span></li> <li><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;">Bonus incentives </span></span></li> <li><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;">Support for financial-well-being and retirement </span></span></li> <li><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;">Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) </span></span></li> <li><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;">Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need </span></span></li> <li><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;">Generous paid parental leave policies (depending on your location) </span></span></li> <li><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;">Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) </span></span></li> <li><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;">Free and confidential counseling support through our Healthy Minds program </span></span></li> <li><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;">Career development and training opportunities</span></span></li> </ul> <p><span style="font-size: 16px;"><span style="font-family: arial, helvetica, sans-serif;">Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</span></span></p>
