Hotel Front Desk Agent

The Sleep Inn & Suites I-70 is looking for friendly front desk agent that is open to working during the day at the front desk. Must be able to work weekends, holidays, and flexibility to work other shifts like evenings is a bonus. The estimated hours are 32 to 40 hours per week. Pay depending on the experience. All guest rooms are indoors. Day time Front Desk shifts run from 7AM to 3PM.

Benifits:

  • Starting Pay $12.00
  • Health/Dental Insurance
  • 401K with matching
  • Employee Hotel Discounts

Front Desk Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

B&L Motels is an equal opportunity employer. All decisions affecting conditions of employment, including but not limited to hiring, terminations, promotions, demotions, benefits, and compensation, will continue to be accomplished without regard to race, religion, sex, age, marital status, veteran status, sexual orientation or disability.

Job Type: Full-time

Pay: Up to $12.00 per hour

Benefits:

  • Flexible schedule
  • Health insurance

Work Location: In person

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