Entry-Level Customer Interaction Executive

Company: The Elite Job

Location: India

Employment Type: FULL_TIME, PART_TIME

Date Posted: 2025-09-04

Valid Through: 2026-09-04

Job Summary

The Elite Job is seeking a motivated and enthusiastic Entry-Level Customer Interaction Executive to join our growing team. In this role, you will serve as the first point of contact for customers, providing exceptional support, handling inquiries, and ensuring a positive experience with our company. This position is ideal for candidates who are eager to develop their career in customer service, learn industry best practices, and grow with a company that values innovation, teamwork, and excellence.

Key Responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, and live chat.

  • Provide accurate information about products, services, and policies.

  • Handle customer concerns with empathy, patience, and problem-solving skills.

  • Maintain customer records and update information in the system accurately.

  • Collaborate with internal teams to resolve complex customer issues.

  • Assist in identifying opportunities to improve processes and enhance the overall customer journey.

  • Uphold company standards by delivering a consistent and outstanding service experience.

Required Skills and Qualifications

  • Excellent verbal and written communication skills in English.

  • Strong interpersonal skills with a customer-first mindset.

  • Ability to remain calm and professional under pressure.

  • Basic computer literacy and familiarity with customer service software/tools.

  • High level of attention to detail and accuracy.

  • Strong organizational and multitasking abilities.

Experience

  • No prior professional experience required—this is an entry-level role.

  • Internship or volunteer experience in customer service, hospitality, or retail will be considered an advantage.

Working Hours

  • Full-time position, 40 hours per week.

  • Flexible shifts may be required, including evenings, weekends, and holidays, depending on business needs.

Knowledge, Skills, and Abilities

  • Knowledge of customer service principles and practices.

  • Ability to work effectively both independently and as part of a team.

  • Positive attitude, adaptability, and willingness to learn.

  • Problem-solving ability and a proactive approach to challenges.

Benefits

  • Competitive entry-level salary.

  • Comprehensive training and onboarding program.

  • Career development opportunities with a clear growth path.

  • Health and wellness benefits package.

  • Paid time off, holidays, and employee recognition programs.

  • A supportive and collaborative work culture.

Why Join The Elite Job?

At The Elite Job, we believe in creating opportunities for individuals to learn, grow, and excel. We value our employees and invest in their success by offering continuous training, mentoring, and a positive environment where your voice matters. As part of our team, you will gain valuable experience in customer engagement while building a foundation for a rewarding long-term career.

How to Apply

If you are enthusiastic about starting your career in customer service and are ready to deliver an exceptional customer experience, we would love to hear from you! Please send your updated resume and a brief cover letter highlighting your motivation for applying tous

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