Barista / Coffee Shop Shift Supervisor
Barista / Coffee Shop Shift Supervisor
Join Us and Make a Difference with Every Brew!
Join Us and Make a Difference with Every Brew!
At Starbucks, making connections is key. People are the core of our identity, especially those who are part of our store teams. We foster connections with each other, our customers, and our communities to create a positive impact daily. Collaborating to drive change and celebrating our collective achievements is what makes us call each other Starbucks "partners." Our space is welcoming and filled with warmth, where everyone belongs. We value the distinct experiences each partner brings.
As a shift supervisor at Starbucks, you'll personify the operational standards that define our Starbucks Experience. Leading each shift, you will work closely with a team of baristas to offer outstanding customer service and expertly-made products. In our dynamic store environment, you'll have opportunities to positively lead and guide others, maintain a supportive team culture, and develop your leadership abilities. We see our shift supervisors as key figures in creating an inspiring experience for both customers and team members.
You’d Thrive as a Shift Supervisor if You:
- Proactively take action and exemplify integrity.
- Enjoy teamwork and encouraging others.
- Comprehend how to deliver exceptional customer service.
- Strive for quality and take pride in excellent work.
- Feel confident in leading, directing, and advising team members.
- Are eager to embrace new learning experiences (especially when it comes to the latest drink combinations!)
- Possess experience with tasks such as cash management and ensuring store safety.
- Remain composed and collected in a lively, quick-paced work setting.
- Exhibit strong communication skills.
Starbucks takes pride in offering a holistic compensation and benefits package to eligible part-time and full-time team members, ranging from free coffee to competitive wages. Benefits span from comprehensive health coverage with various plans, 100% tuition coverage via our Starbucks College Achievement Plan, to stock & savings programs like the Bean Stock equity reward program. Plus, we accommodate flexible scheduling and offer paid time-off possibilities.
Benefit Information
Summary of Experience
- One year of customer service in a retail or restaurant setting
Basic Qualifications
- Maintain consistent attendance and punctuality, with or without reasonable accommodations.
- Flexibility to work varied hours, including early mornings, late evenings, weekends, nights, and holidays.
- Adhere to store operational policies and standards, which encompasses delivering high-quality beverages and food, cash management, and maintaining store safety and security, with or without reasonable accommodations.
- Six months experience in a role that demands constant customer interaction.
- Ability to prepare and guide the preparation of beverages and food according to standard recipes or customizations for clients, including recipe adjustments.
- Possess at least six months experience in delegating tasks to others or managing the efforts of two or more team members.
Knowledge, Skills, and Abilities
- Capacity to manage the work of others.
- Quick learning ability.
- Effective verbal communication skills.
- Understanding of the retail industry.
- Strong interpersonal abilities.
- Team collaboration skills.
- Relationship-building abilities.
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As a partner at Starbucks, you and your family have access to health, dental, vision, basic and additional life insurance options. Partners can also benefit from short and long-term disability coverages, paid parental leave, reimbursement for family expansions, paid vacation, sick time accrual, and additional remuneration for working on designated holidays. Eligible partners can participate in a 401(k)-retirement plan with employer matching, discounted company stock through the S.I.P., Starbucks equity program (Bean Stock), incentivized savings options, and financial wellness tools. The Starbucks College Achievement Plan offers complete tuition coverage for a bachelor’s degree via Arizona State University’s online program. You will also have resources for managing student loans and access to other educational opportunities, as well as backup care and DACA reimbursement. Compliance with all applicable state and local regulations regarding employee leave benefits, such as those outlined in the Colorado Healthy Families and Workplaces Act, is assured in conformity with Starbucks policies. Benefit details might vary based on collective bargaining in areas with a certified bargaining representative.
For more about partner benefits, visit starbucksbenefits.com.
At Starbucks, new partners often begin at the starting point of their role’s pay range, which is influenced by geographic considerations. Compensation decisions are made based on the specifics of each job and applicant.
